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Trade
Customs of The Printing Industry of North American
This updated version of trade
customs was compiled by the Printing Industries of
America, the National Association of Printers and
Lithographers, and the Graphic Arts Technical Foundation
in 1994.
- QUOTATION
A quotation not accepted within 30 days may be changed.
- ORDERS
Acceptance of orders is subject to credit approval and
contingencies such fire, water, theft, vandalism, acts of
God, and other causes beyond provider’s control. Canceled
orders require compensation for incurred costs and related
obligations.
- EXPERIMENTAL
WORK Experimental or preliminary work performed at the
customer’s request will be charged to the customer at the
provider’s current rates. This work cannot be used without
the provider’s written consent.
- CREATIVE
WORK Sketches, copy, dummies and all other creative
work developed or furnished by the provider are the
provider’s exclusive property. The provider must give
written approval for all use of their work and for any ideas
derived from it.
- ACCURACY OF
SPECIFICATIONS Quotations are based on the accuracy of
the specifications provided. The provider can re-quote a
job at time of submission if copy, film, tapes, disks, or
other input materials don’t conform to the information on
which the original quotation was based.
- PREPARATORY
MATERIALS Artwork, type, plates, negatives, positives,
tapes, disks, and all other items supplied by the provider
remain the provider’s exclusive property.
- ELECTRONIC
MANUSCRIPT OR IMAGE It is the customer’s responsibility
to maintain a copy of the original file. The provider is
not responsible for accidental damage to media supplied by
the customer, or for the accuracy of furnished input or
final output. Until the provider can evaluate digital
input, no claims or promises are made about the provider’s
ability to work with jobs submitted in digital format and no
liability is assumed for problems that may arise. Any
additional translating, editing, or programming needed to
utilize customer-supplied files will be charged at
prevailing rates.
-
ALTERATIONS/CORRECTIONS Customer alterations include
all work performed in addition to the original
specifications. All such work will be charged at the
provider’s current rates.
- PREPRESS
PROOFS The provider will submit prepress proofs along
with original copy for the customer’s review and approval.
Corrections will be returned to the provider on a “MASTER
SET” marked “OK”, “OK WITH CORRECTIONS”,
or “REVISED PROOF REQUIRED” and signed by the
customer. Until the master set is received, no additional
work will be performed. The provider will not be
responsible for undetected production errors if:
- Proofs are
not required by the customer.
- The work is
printed per the customer’s OK.
- Requests for
changes are communicated orally.
- PRESS PROOFS
Press proofs will not be furnished unless they have been
required in writing in the provider’s quotation. A press
sheet can be submitted for the customer’s approval as long
as the customer is present at the press during makeready.
Any press time lost or alterations/corrections made because
or the customer’s delay or change of mind will be charted at
the provider’s current rates.
- COLOR
PROOFING Because of differences in equipment, paper,
inks, and other conditions between color proofing and
production pressroom operations, a reasonable variation in
color between color proofs and the completed job is to be
expected. When a variation of this kind occurs, it will be
considered acceptable performance.
- OVER-RUNS OR
UNDER-RUNS Over-runs or under-runs will not exceed 10
percent of the quantity ordered. The provider will bill for
actual quantity delivered within this tolerance. If the
customer requires a guaranteed quantity, the percentage of
tolerance must be stated at the time of quotation.
- CUSTOMER’S
PROPERTY The provider will maintain fire and extended
coverage on property belonging to the customer while the
property is in the provider’s possession. The provider’s
liability for this property will not exceed the amount
recoverable from the insurance. Additional insurance
coverage may be obtained if it is requested in writing, and
the premium is paid to the provider.
- DELIVERY
Unless otherwise specified, the price quoted is for a single
shipment without storage, F.O.B. provider’s platform.
Proposals are based on continuous and uninterrupted delivery
of the complete order. If the specifications state
otherwise, the provider will charge accordingly at current
rates. Charges for delivery of materials and supplies from
the customer to the provider, or from the customer’s
supplier to the provider, are not included in quotations
unless specified. Title for finished work passes to the
customer upon delivery to the carrier at shipping point, or
upon mailing of invoices for the finished work or its
segments, whichever occurs first.
- PRODUCTION
SCHEDULES Production schedules will be established and
followed by both the customer and provider. In the event
that production schedules are not adhered to by the
customer, delivery dates will be subject to renegotiation.
There will be no liability or penalty for delays due to
state of war, riot, civil disorder, fire, strikes,
accidents, action of government or civil authority, acts of
God, or other causes beyond the control of the provider. In
such cases, schedules will be extended by an amount of time
equal to the delay incurred.
-
CUSTOMER-FURNISHED MATERIALS Materials furnished by
customers or their suppliers are verified by delivery
tickets. The provider bears no responsibility for
discrepancies between delivery tickets and actual counts.
Customer supplied paper must be delivered according to
specifications furnished by the provider. These
specifications will include correct weight, thickness, pick
resistance, and other technical requirements. Artwork,
film, color separations, special dies, tapes, disks, or
other materials furnished by the customer must be usable by
the provider without alterations or repair. Items not
meeting this requirement will be repaired by the customer,
or by the provider at the provider’s current rates.
- OUTSIDE
PURCHASES Unless otherwise agreed in writing, all
outside purchases as requested or authorized by the
customer, are chargeable
-
TERMS/CLAIMS/LIENS Payment is net cash, 30 calendar
days from date of invoice. Claims for defects, damages or
shortages must be made by the customer in writing no later
than 10 calendar days after delivery. If no such claim is
made, the provider and customer will understand that the job
has been accepted. By accepting the job, the customer
acknowledges that the provider’s performance has fully
satisfied all terms, conditions, and
specifications.
The provider’s liability will be limited to the quoted
selling price of defective goods, without additional
liability to the quoted selling price of defective goods,
without additional liability for special or consequential
damages. As security for payment of any sum due under the
terms of an agreement, the provider has the right to hold
and place a lien on all customer property in the provider’s
possession. This right applies even if credit has been
extended, notes have been accepted, trade acceptances have
been made, or payment has been guaranteed. If payment is
not made, the customer is liable for all collection costs
incurred.
- Liability
A.
Disclaimer of Express warranties. Provider warrants that
the work is as described in the purchase order. The customer
understands that all sketches, copy, dummies, and preparatory
work shown to the customer are intended only to illustrate the
general type and quality of the work. They are not intended to
represent the actual work performed.
B.
Disclaimer of Implied Warranties. Provider warrants only
that the work will conform to the description contained in the
purchase order. The provider’s maximum liability, whether by
negligence, contract, or otherwise, will not exceed the return
of the amount invoiced for the work in dispute. Under no
circumstances will the provider be liable for specific,
individual, or consequential damages.
-
Indemnification The customer agrees to protect the
provider from economic loss and any other harmful
consequences that could arise in connection with the work.
This means that the customer will hold the provider harmless
and save, indemnify, and otherwise defend him/her against
claims, demands, actions, and proceedings on any and all
grounds. This will apply regardless of responsibility for
negligence.
A.
Copyrights. The customer also warrants that the subject
matter to be printed is not copyrighted by a third party. The
customer also recognizes that because subject matter does not
have to bear a copyright notice in order to be protected by
copyright law, absence of such notice does not necessarily
assure a right to reproduce. The customer further warrants that
no copyright notice has been removed from any material used on
preparing the subject matter for reproduction.
To support these warranties, the customer
agrees to indemnify and hold the provider harmless for all
liability, damages, and attorney fees that may be incurred in
any legal action connected with copyright infringement involving
the work produced or provided.
B. Personal or Economic Rights. The customer
also warrants that the work does not contain anything
that is libelous or scandalous, or anything
that threatens anyone’s right to privacy or other personal
or economic rights. The customer will, at
the customer’s sole expense, promptly and thoroughly
defend the provider in all legal actions on
these grounds as long as the provider:
1.
Promptly notifies the customer of the legal action.
2.
Gives the customer reasonable time to undertake and
conduct a defense.
The provider reserves the right to use
his/her sole discretion in refusing to print anything he or
she deems illegal, libelous, scandalous,
improper or infringing upon copyright law.
- Storage.
The provider will retain intermediate materials until the
customer has accepted the related end product. If requested
by the customer, intermediate materials will be stored for
an additional period at additional charge. The provider is
not liable for any loss or damage to stored material beyond
what is recoverable by provider’s fire and extended
insurance coverage.
- Taxes.
All amounts due for taxes and assessments will be added to
the customer’s invoice and are the responsibility of the
customer. No tax exemption will be granted unless the
customer’s “Exemption Certificate” (or other official proof
of exemption) accompanies the purchase order. If, after the
customer has paid the invoice, it is determined that more
tax is due, then the customer must promptly remit the
required taxes to the taxing authority, or immediately
reimburse the provider for any additional taxes paid.
-
Telecommunications Unless otherwise agreed, the
customer will pay for all transmission charges. The
provider is not responsible for any errors, omissions, or
extra costs resulting from faults in transmission.
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